Transform Your Communication with UNIVERGE ST500
The UNIVERGE ST500 provides a robust platform for unified communications, enhancing productivity through seamless integration of voice, video, and data services.
Today’s competitive and fast-paced business environment demands that employees maintain mobility and flexibility in their work. NEC's UNIVERGE ST500 softphones for iPhone cater to this need, enabling users to make and receive calls from virtually any location as if they were seated at their desk. Utilize office Wi-Fi for seamless communication within the workplace, while maintaining connectivity outside the office through mobile data (3G / 4G) to manage calls efficiently and potentially reduce mobile call expenses.
Implementing an ST softphone solution can result in significant cost savings for your organization by eliminating the necessity for employees to forward calls from desk phones to mobile devices. This setup allows staff members to easily place free internal calls and affordable local calls via the softphone, rather than exclusively relying on mobile devices for all communications.
By providing solely your desk phone number—not your mobile number—you ensure constant accessibility and streamline your call history and voicemail management, fostering more effective communications. The ST500 application offers various features for enhanced usability:
- Integration with iOS phone contacts
- Grouped call history
- Customized quick dialing panel
- Hands-free mode and Bluetooth headset support
- Video calling capabilities (H.264/AVC)
- Voice codecs including Opus, G.722.1, G.711A/μlaw, G.722, G.729a
- Dial plan configuration
- iOS CallKit and PushKit support
The ST500 application ensures secure communications with TLS and SRTP encryption, offering a range of call management features such as call waiting, holding, transferring, park, hunt groups, call pickup, DTMF dialing, call forwarding settings, voicemail access, and message waiting indicators. It's important to note that usage beyond corporate Wi-Fi networks may necessitate a VPN connection or a Session Border Controller.
The ST500 application is complimentary with NEC Phone systems (SL2100, SV9100, SV9300, or SV9500) but requires an activation code available through NEC representatives. Additionally, sufficient license capacity on the phone system is essential to establish a standard SIP extension.
Overview
UNIVERGE ST500 is a Freeware software in the category Internet developed by NEC Corporation.
The latest version of UNIVERGE ST500 is 8.3.17001, released on 06/18/2024. It was initially added to our database on 06/18/2024.
UNIVERGE ST500 runs on the following operating systems: Android/iOS.
Users of UNIVERGE ST500 gave it a rating of 3 out of 5 stars.
Pros
- High-quality communication features including VoIP and video conferencing
- User-friendly interface with easy navigation
- Integration capabilities with various third-party applications
- Robust security features to protect data and communications
- Flexible deployment options including cloud and on-premise solutions
- Scalability to accommodate growing business needs
- Excellent customer support and resources available from NEC Corporation
Cons
- Higher initial setup costs compared to some competitors
- Requires proper training for optimal use, which can incur additional time and resources
- Limited customization options compared to some more open platforms
- Some users report reliability issues in low bandwidth situations
- May not be as well-known or widely adopted as other enterprise communication solutions like Microsoft Teams or Zoom
Elena Angelini
I'm Elena, your go-to software reviewer at UpdateStar and tech enthusiast. Whether you're a user seeking the latest software titles or software news I've got you covered. When I'm not diving into the latest software, you can find me exploring nature trails, camping under the stars, or competing in online multiplayer games. My reviews are designed to be fun, engaging, and packed with all the details you need to make informed decisions.
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